Category Archives: Customers & clients

Altogether now…

Loneliness comes with the territory when you’re a sole trader. Or at least, that’s the perceived small business wisdom. And yes, ploughing your own furrow can mean that working life is sometimes solitary and alienating. In fact, unless you are completely comfortable working on your ownio, you can go a bit bonkers without colleagues to shoot the

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A bad smell

Hold your noses, folks, there’s a foul stench in the air. It reeks to high heaven, is turning my stomach and making me mad. And that’s because my pungency allegory extends way beyond pong. I’ve been clamping my nostrils tightly for a couple of years now, particularly when travelling by bus (public  transport and two wheels being the favoured

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Potential potential

Peak scaling, ladder climbing, podium mounting. Hell, even ruling the world. Must be brilliant being a young person in these heady ain’t-no-mountain-high-enough times. Apparently, each and every bairn, tween and teen has it in them to bulldoze barriers of class, circumstance and even apathy to reach for the stars when it comes to fulfilling their inbuilt potential. Good

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Right enough

Rock solid conviction. Absolute certainty. 100% correct. Rammed to the very brim with self-belief. We all like to be right, right? Hang on a mo, tho. Even I, the (less than proud) possessor of a somewhat forceful personality, one which has unpleasant tendencies to veer towards the zealotry end of the certainty spectrum, know that it’s simply

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Progression confession

For me, there is no one direction. But for clarification, I’m not talking daft boys bands here. As if. I’m an old punk rocker, remember. I don’t do boy bands. By this I don’t mean that I’m veering wildly from one entrepreneurial idea to another. Nope, the basic principle has stayed the same. I help people

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Sector sectarianism

Taking sides. We all do it. And we Scots have got our side-taking skills down to a fine art. Fence-sitters we ain’t. We love a good rammy, a ding-dong, and a heated debate. We’ll argue ’til we’re blue (or indeed, green) in the fizzog, and stick to our side of the story long after the

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The real deal

I am pure authentic, me. Really, I am. When it comes to small business, I am the real deal. I am 100% pure in heart, mind and practice. Except, of course, I’m not. What I am is 100% pure human business being – flaws, foibles, failings and all. If that makes me genuine and brimful

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Seconds out

It’s not about the money, money, money… Well actually, it is. Profit margin matters. Make no mistake, bringing in the moolah is right up there on my personal and professional priority list. As I never tire of telling anyone who’s seriously thinking about joining the small business circus, you gotta be in it for love

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Mind your language

I’ve got the blues. The bad language blues. Not the effing and blinding variety, feck no. That would be hypocrisy of the highest order from one who indulges in foul-mouthed badinage on a woefully regular basis. Nope, the bad language getting my goat is jargon. I’m talking about the strands of language used in niche

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Small business swithering

Sshhhhhht! Don’t tell anyone, but I’ve got a confession to make. See, I’ve been completely and utterly undecided. No, not about the big vote, I’ve been completely and utterly decided on which box I will be placing my X in long since. Nope, the vacillation, the dithering and the procrastination causing all kinds of angst

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